This Privacy Policy explains how rs89 collects, uses, stores, and protects the personal data of users who access the rs89 Platform at rs89.asia. It applies to all account holders, visitors, and any person whose personal data is processed by rs89 in connection with the provision of its online casino and sports betting services to players across Pakistan.
Six plain-language commitments that summarise how rs89 handles your personal data. The full legal policy follows below.
All personal data transmitted to and from the rs89 Platform is protected by 256-bit SSL encryption. Account data is stored on access-controlled servers with layered security measures and regular third-party penetration testing.
rs89 does not sell, rent, or trade your personal data to third-party marketing companies or data brokers under any circumstances. Your data is used exclusively to provide and improve rs89 services.
rs89 collects only the personal data that is necessary to operate your account, verify your identity, process payments, and comply with licensing obligations. We do not collect data beyond what is operationally required.
rs89 account holders have the right to access, correct, port, and — in applicable circumstances — request deletion of their personal data. All such requests are handled within 30 days of receipt by the rs89 data team.
rs89 does not retain personal data indefinitely. Retention periods are defined by licensing requirements and operational necessity. Account data is retained for the period required under rs89's licensing jurisdiction following account closure.
rs89 will only send you promotional communications if you have explicitly opted in to receive them. You can withdraw marketing consent at any time from your rs89 account settings or by contacting support.
The data controller responsible for the personal data of rs89 Platform users is the operator of rs89.asia, which operates the rs89 online casino and sports betting platform under an internationally recognised gaming license. References to "rs89", "we", "us", or "our" in this Privacy Policy refer to the data controller in its capacity as operator of the rs89 Platform.
rs89 is committed to handling all personal data in accordance with applicable data protection principles and its obligations under its gaming license, which imposes binding data protection, KYC verification, and player fund protection requirements on rs89 as a licensed gaming operator.
rs89 collects the following categories of personal data in connection with account registration, identity verification, payment processing, and platform use:
rs89 collects personal data through the following means:
rs89 processes personal data under the following legal bases:
| Processing Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of contract (Terms & Conditions) |
| Identity verification (KYC/CNIC) | Legal obligation under gaming license |
| Payment processing and PKR transactions | Performance of contract |
| Fraud prevention and security monitoring | Legitimate interests of rs89 and player protection |
| Responsible gaming monitoring | Legal obligation under gaming license |
| Game history and session records | Legal obligation and performance of contract |
| Marketing communications (opt-in only) | Consent |
| Platform analytics and improvement | Legitimate interests of rs89 |
rs89 uses the personal data it collects for the following purposes:
rs89 does not sell your personal data. rs89 may share your personal data with the following categories of recipients, strictly for the purposes described in this Privacy Policy:
Licensed third-party service providers engaged by rs89 to provide platform infrastructure, payment processing, identity verification, fraud prevention, customer support technology, and analytics services. All such providers are bound by data processing agreements that restrict their use of your data to the purpose for which it was shared.
JazzCash, EasyPaisa, Raast, 1LINK, HBL, UBL, Meezan Bank, and other payment service providers receive the minimum payment data necessary to process your requested transaction. Each payment processor operates under its own privacy policy and applicable financial regulation.
rs89 may disclose personal data to its licensing authority, financial intelligence units, or law enforcement agencies where required to do so by law, regulation, court order, or under the terms of its gaming license. Such disclosures are made without prior notice to the affected user where legally required or permitted.
Live casino game providers (including but not limited to Evolution, Ezugi, and Pragmatic Play) and slot software providers may receive limited session and technical data necessary to deliver the game service and resolve game disputes. These providers operate under gaming licenses and are bound by independent data protection obligations.
The rs89 Platform uses cookies and similar tracking technologies to maintain your session, improve platform performance, and — where you have consented — deliver relevant content. The following categories of cookies are used:
| Cookie Type | Purpose | Consent Required |
|---|---|---|
| Session management, login authentication, security tokens, fraud detection. Cannot be disabled without impairing platform functionality. | No — operationally necessary | |
| Storing your platform preferences, language settings, and lobby filters to improve your session experience on return visits. | Yes | |
| Aggregated, anonymised data used to understand how users interact with the rs89 Platform, identify performance issues, and guide product improvements. | Yes |
You can manage non-essential cookie preferences through the cookie consent banner displayed on your first visit to the rs89 Platform. Essential cookies cannot be disabled as they are required for the secure operation of the Platform.
rs89 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, subject to the following minimum retention requirements imposed by rs89's gaming license:
| Data Category | Retention Period |
|---|---|
| Account registration and KYC identity documents | Minimum 5 years from account closure |
| Transaction and payment records (PKR deposits and withdrawals) | Minimum 5 years from transaction date |
| Game session and betting history | Minimum 3 years from session date |
| Customer support communications | 3 years from the date of the last interaction |
| Marketing consent records | Duration of consent plus 1 year following withdrawal |
| Technical and device logs | 13 months on a rolling basis |
Following the expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with rs89's data destruction procedures.
rs89 implements technical and organisational security measures proportionate to the risk posed by processing personal data, including:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, rs89 will notify you and the applicable regulatory authority within the timeframes required under rs89's licensing obligations.
The rs89 Platform operates internationally and your personal data may be processed on servers located outside Pakistan. Where rs89 transfers personal data to service providers located in other countries, it does so under binding data processing agreements that require those providers to apply data protection standards equivalent to those required under rs89's licensing framework.
rs89 does not transfer personal data to any country, organisation, or service provider that does not provide adequate data protection safeguards in the assessment of rs89 and its licensing authority.
As an rs89 account holder whose personal data is processed by rs89, you have the following rights in relation to your personal data:
Request a copy of the personal data rs89 holds about you, including the purposes for which it is processed.
Request correction of inaccurate or incomplete personal data held in your rs89 account records.
Request deletion of your personal data where rs89 no longer has a legal basis to retain it, subject to licensing retention obligations.
Request that rs89 restricts processing of your data in certain circumstances while a dispute or objection is being resolved.
Request your personal data in a structured, machine-readable format where processing is carried out by automated means on the basis of consent or contract.
Object to processing of your personal data carried out on the basis of rs89's legitimate interests, including direct marketing.
To exercise any of the above rights, submit a written request to rs89 at the contact details set out in Section 16. rs89 will respond to all data rights requests within 30 calendar days of receipt. rs89 may request proof of identity before processing a data rights request to protect against unauthorised disclosure.
If you believe a minor has registered an rs89 account, please contact rs89 support immediately at the contact details in Section 16. rs89 takes all such reports seriously and will investigate promptly.
rs89 will only send you promotional and marketing communications — including bonus offers, tournament notifications, and platform updates — where you have provided explicit opt-in consent to receive such communications during registration or via your account settings.
You may withdraw your marketing consent at any time by:
Withdrawal of marketing consent does not affect rs89's right to send you transactional communications — such as deposit confirmations, withdrawal notifications, and security alerts — which are sent as part of the service and are not marketing communications.
The rs89 Platform may contain references to game providers and payment services operated by third parties. Each such third-party service operates under its own privacy policy, which governs the collection and use of personal data by that third party. rs89 is not responsible for the privacy practices of any third-party service provider and recommends that you review the privacy policy of any third-party service you use in connection with your rs89 account.
rs89 reserves the right to amend this Privacy Policy at any time to reflect changes in applicable law, rs89's data processing practices, or operational requirements. Where an amendment is material — meaning it substantially affects how rs89 processes your personal data or the rights available to you — rs89 will notify you by email to your registered address and/or via a prominent notice on the rs89 Platform prior to the amendment taking effect.
Your continued use of the rs89 Platform following the effective date of any amended Privacy Policy constitutes your acknowledgement of the updated terms. If you do not accept the amended Privacy Policy, you should stop using the Platform and close your account.
For all data protection queries, data rights requests, or privacy-related complaints, please contact the rs89 data team using the details below:
Where you are not satisfied with rs89's response to a data rights request or privacy complaint, you have the right to escalate the matter to the data protection authority or supervisory body applicable under rs89's licensing jurisdiction.
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